LDTH · CLIENT PORTAL
Client portal data use
This notice covers the client portal, account-based courses and indicator licences. Anonymous website browsing and sign-in-free practice are described separately in the website privacy notice.
Information and purposes
Your sign-in email identifies your account and supports verification codes, courses, licences, order reconciliation and customer support. The service also records necessary course entitlements, learning records, licensed accounts, orders, payment confirmations, refund progress and referral attribution. Optional release notices follow your choices; registration does not automatically subscribe you to marketing.
Service providers
Cloudflare hosts the portal and necessary data. Zoho provides email and CRM services; CRM supports customer, order, payment, entitlement and case administration. Stripe or Airwallex processes the selected payment channel. Information shared with a provider is limited to the relevant service, and CRM access is restricted to authorised staff.
Do not include card numbers, verification codes, trading-account passwords or API keys in support messages.
Account records and anonymous analytics
Course, order and support records are linked to your account to provide the service. These differ from anonymous website analytics. Signing in, closing a page or signing out does not automatically erase order, licence or audit records.
Access, correction and deletion requests
You can cancel optional notices in the portal. Contact support@landuth.com to request access, correction or deletion. Handling requires identity checks and consideration of transaction, refund, security and audit retention requirements. A deletion request does not mean every record is immediately erased.
YCX GROUP PTY LTD · ABN 70 676 490 243 · support@landuth.com